In a convenient location, Chancerel is near Llanquihue Lake and downtown Puerto Varas. It offers accommodation with private bathroom, as well as tour desk, free Wi-Fi and free parking. Quality certified by the local tourist industry, Hostal Chancerel features rooms with cable TV and heating. They are fully carpeted, displaying alpine-style wall panels. This family run hostel serves a daily continental breakfast with German specialities. Other meals can be prepared upon request. Amenities at Chancerel include laundry and the free usage of a computer with internet access. A 24-hour front desk, car rental and shuttle services are also available. Llanquihue Lake and downtown Puerto Varas are within a 7-minute walk. For adventure trips, the tour desk offers excursions from the Valdivia area in the North to Chiloé in the South.

Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chile) must pay an additional fee of 19%. Please note that for tax exemption foreign travellers must pay in US dollars and have to present the migration card they are given when they arrive to the country. Foreign business travellers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chile. This fee is not automatically calculated in the total costs for the reservation.