A less than 10-minute walk from JR Yokohama Train Station, the Toyoko Inn Nishi-guchi offers air-conditioned rooms with free Wi-Fi. It offers chargeable massages, a launderette and free-use computers and a printer. Rooms are equipped with a flat-screen TV, a fridge and an electric kettle. An air humidifier and nightwear are provided, while laptop computers are available for rent. Drink vending machines are available in the lobby, which features free Wi-Fi. The hotel offers luggage storage and laundry service. Yokohama Nishi-guchi Toyoko Inn is 15 minutes by train and walking from shopping and entertainment area Minato Mirai 21. Chinatown is 20 minutes away by train and walking. Free breakfast is served at the lobby on a first come, first served basis. Due to group policy, hotel may not accept bookings for 10 or more rooms.

Guests who will arrive after 22:00 must call the hotel in advance. Contact details can be found on the booking confirmation. Extra charges apply to any additional amenity items provided. Group policy will apply for reservations made for 10 or more rooms. Group policy: A non-refundable full payment may be charged to your provided credit card 7 days after the day of booking. Charges will be made to each booking reservation number. If payment cannot be charged, the reservation will be cancelled. If you wish to use the parking space, please contact the hotel directly in advance. Specific parking conditions may apply.