Lotte City Hotel Mapo is located above five levels of shops and clinics, and offers a free-access indoor pool, a fitness centre and a car park. The hotel is conveniently located directly outside Exit 2 of Gongdeok Subway Station (Line 5, 6, Gyeongui Line and Airport Railroad Line). All rooms are fitted with a desk, flat-screen TV with cable channels and safety deposit box. Private bathrooms provide a bathrobe, hairdryer and slippers. Mapo Lotte Hotel provides a buffet spread of Western dishes at restaurant Naru, where daily breakfast is also served. Internet-connected computers in the business centre and self-service coin laundry machines are available for guests to use. Guests can conveniently access Lotte Supermarket located in the lower levels of the building. The hotel’s prime location offers easy access to various corners of the city. Yeouido IFC Mall is a 10-minute subway ride away on Line 5 and the bustling Itaewon area is a 15-minute subway ride away on Line 6. The lively Hongdae and Sinchon areas are each a 10-minute taxi ride from the hotel. The hotel is a 15-minute drive from Seoul Station, a 30-minute drive from Gimpo Airport and a 60-minute drive from Incheon International Airport.

Lotte City Hotel Mapo offers free shuttle bus service at 10:00, 12:30 and 14:30 daily. The shuttle bus departs from Lotte City Hotel Mapo towards Ewha Womans University, Seoul Station, Gyeongbokgung Palace, Lotte City Hotel Myeongdong, Lotte Duty Free Shop, Seoul Station and back to the hotel. [Directions from Incheon International Airport] - KAL Limousine Bus departs from bus stop 4B and 11A of Incheon Airport and runs every 30 to 40 minutes between 04:40 until 22:40. - Bus 6015 departs from bus stop 5B and 12A of Incheon Airport and runs every 10 to 20 minutes between 06:00 and 22:45. - Airport Railroad Line subway connects the airport and Gongdeok Station directly.