Sheraton Xian Hotel is located next to West 2nd Ring Road, a 5-minute drive from Xian Developing Zone of High Technology Industries. It offers a spa and fitness centre. Free parking is provided. Sheraton Hotel Xian is a 10-minute drive from Bell Tower. Xian Xianyang International Airport is a 35-minute drive away. Spacious rooms are fitted with a flat-screen TV, minibar and tea/coffee-making facilities. A personal safe and ironing facilities are provided. En suite bathrooms include a bathtub. Guests can enjoy a relaxing massage or sauna session, or play a game of table tennis to work out. The hotel has a business centre and 24-hour front desk. Currency exchange services and a cash machine are available for convenience. International cuisine is featured in Sheraton Food Street and Gate West Restaurant and Bar. Chinese dishes are served in Tang Yuan Restaurant while snacks are offered in Marco Polo Lounge.

Guests who decline housekeeping service during the stay get food and beverage voucher worth CNY 30 per day, or 500 points of Starwood Prefered Guest programme. Kids under 3 years old can enjoy free breakfast; kids between 3 and 12 years old enjoy breakfast at half price; older kids or adults are charged at full price for breakfast.